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From 331 reviews
Cody Fraley
Cody Fraley

Much like my career industry (Auto Repair), many HVAC companies have a bad reputation, because people "feel" they are being taken advantage of or constantly lied to. While this may be true for some companies, I can tell you there are good …

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Dretha Burris
Dretha Burris

Bell Mechanical provided great service! I was impressed by their prompt response, professional work, and level of customer care.

Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND KIND REMARKS.

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Tywon Young
Tywon Young

I just want to say thank you to Cody the the technician that came out last night to fix my A/C. He called me and let me know how long it would take and also let me know from what I said was wrong he could get me up and running. He very …

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Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND YOUR KIND COMMENTS ABOUT CODY.

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Leslie Shurtleff
Leslie Shurtleff

Showed up on time and gave me a 30 minutes heads up, great communication and was willing to explain all he was doing so I would understand as a customer!

Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND KIND COMMENTS.

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Lori Snider
Lori Snider

September 2020 – Our AC went out in one unit on the two hottest days in August. We had been given the runaround and wrong diagnosis from another company stating that we needed to have a new coil replaced, along with additional items. I …

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Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND TAKING YOUR TIME TO COMMENT ABOUT OUR LEVEL OF SERVICE.

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Tams Balagot
Tams Balagot

We needed AC repair and they came quickly as possible. Dennis was especially helpful and knowledgeable, it was worth the reasonable fee just for the tips he gave. Thank you, Bell, I highly recommend you!

Response from business owner

WE REALLY APPRECIATE YOUR 5 STAR RATING AND COMMENTS ABOUT DENNIS.

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Jerry Brown
Jerry Brown

Technician was fast and professional, got the job done with minimal impact to household schedule.

Response from business owner

WE REALLY APPRECIATE YOUR 5 STAR RATING AND COMMENTS.

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Jessica Prior
Jessica Prior

Natalie came at the end of the day, I felt bad since it was late but the AC in my daughters room and our office wasn’t blowing out! She fixed it quickly and now our daughter will sleep peacefully finally 🙂 Thank you for being amazing!

Response from business owner

THANK YOU FOR YOUR 5 STAR RATING AND KIND REMARKS ABOUT NATALIE.

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Sally Graves
Sally Graves

Great technician – he knew right away what the problem was and fixed it. He was very knowledgeable and took the time to explain the issue to us. Thank you!

Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR RATING AND KIND REMARKS.

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Scott Porter
Scott Porter

They provide the warranty service for my new home which I purchased from DR Horton. I called about my AC going out on Saturday night around 9:00pm, they called me back within 45 min, told me they would try and have someone come by …

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Response from business owner

THANK,YOU SO MUCH FOR YOUR 5 STAR RATING AND KIND REMARKS.

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daddymars
daddymars

Garage door sensor adjustment problem!Bell was the original Installer in our home and based on my experience would recommend them for new or repair service.Jason was the tech. and was great as he quickly diagnosed and fixed problem and was…

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Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND KIND COMMENTS.

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Erica Williams
Erica Williams

Daniel was super awesome’ Took his time to educate me on my service being provided. Pleasant attitude and showed great interest in all my questions and concerns ✨✨🙏🏽

Response from business owner

THANK YOU FOR YOUR 5 STAR EXPERIENCE AND KIND REMARKS.

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Chad Guidry
Chad Guidry

Tech, Chris Henry, was very knowledgeable and provided outstanding service to me and my family. He was very efficient in his work and explained each task at hand. Chris is a great asset to Bell Services.

Response from business owner

THANK YOU SO MUCH FOR YOUR 5 STAR RATING AND KIND REMARKS ABOUT CHRIS.

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Joshua Warren
Joshua Warren

Took the time to show me his it works. Great service.

Response from business owner

THANK YOU FOR YOUR 5 STAR EXPERIENCE.

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Sharon Bias Rawls
Sharon Bias Rawls

Really pleased with our Technician, Antonio. Prompt and Professional, He correctly diagnosed the problem with the furnace. Extremely competent!! I would highly recommend Bell Mechenical Services.

Response from business owner

THANK YOU FOR YOUR 5 STAR EXPERIENCE AND KIND REMARKS ABOUT ANTONIO.

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Travis Dickerson
Travis Dickerson

Very professional. Did an above and beyond job. Would recommend and hire again.

Response from business owner

THANK YOU FOR YOUR 5 STAR RATING AND KIND REMARKS.

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Kathy Caufield
Kathy Caufield

Excellent customer service! Very informative and friendly!

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jp felix
jp felix

Punctual, friendly and very professional service! Will call again for all my AC and heating services.

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Steve Banta
Steve Banta

The Bell technician called ahead and arrived at the exact time he was scheduled. He looked very professional, wore booties and answered all of my questions. The truck he was driving looked new and was clean. Even the person we called to …

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Richard Francois
Richard Francois

Bell Mechanical Services is a HVAC company that you can trust --- offers great value and service.

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Michael Kent
Michael Kent

So far, so good. Called about a warranty issue. Scheduled to come out roughly a day later which is to be expected. Service tech called ahead, showed up on time and ready to work. Assessed the situation and did his troubleshooting to find …

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Doug Dall
Doug Dall

I am very impressed with the service, expertise, and overall operation of Bell Mechanical Services. Over the past year I have had Bell Mechanical come to my home for Warrantee, service, and maintenance issues. All of these interactions …

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Nelson Alvarez
Nelson Alvarez

Great service from the person who received my phone call to the technician!! I am very thankful!! My heater wasn’t working and it was up and running a few hours after I called! Thank you for the quick response!

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sam stalos
sam stalos

Prompt. Courteous. Well informed.

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David Vizinat
David Vizinat

On time professional service!

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Travis Blower
Travis Blower

Reliable and didn’t try to sell me stuff I didn’t need or want.

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Adeyinka Samuel
Adeyinka Samuel

Fantastic

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Tango Duke
Tango Duke

Bell Mechanical answered the phone and set me up with a tech coming out the next day. Sammy showed up, I told him my story, new to the area and house and the inspection pointed to the AC units as older and maybe undersized. Sammy …

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Eyhab Skaik
Eyhab Skaik

Excellent people and great workmanship!

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Bill O'Loughlin
Bill O'Loughlin

Great work!

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dorinda haskel
dorinda haskel

Courteous, knowledgeable, and thorough. Great company !

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Alan and Mary Guilbeau
Alan and Mary Guilbeau

Great service!

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Stan Hulen
Stan Hulen

Tech Sammy was great. Very knowledgable and professional. Solved our problem in 10 minutes on a warranty visit.

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Jason Pettit
Jason Pettit

Excellent service. Way above and beyond my expectations. I've added their contact info to my phone as the ONLY AC service provider I'll ever use.

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Angela Dixon
Angela Dixon

Great products. Fair prices. Quality service.

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Annie B
Annie B

On time and courteous service

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Daniel Moman
Daniel Moman

Jose was great. Very informative and the most helpful AC tech I’ve ever seen.

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Tammy McDaniel Pace
Tammy McDaniel Pace

This is an amendment to my earlier review of one star. Long story with Bell Mechanical and a leaking evaporator coil. The leak started before the system was one year old in a new house. The techs kept charging with refrigerant telling me …

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Micheal Wolfe
Micheal Wolfe

Bell was called in response to an HVAC system issue on a brand new house with a brand new unit. The technician was professional, knowledgeable and corrected the issue post haste. I will call them directly in the future with my HVAC needs…

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Raphael Kearns
Raphael Kearns

Jose from Bell came to check out an abnormal noise our brand new unit in our brand new build home AC was making. This was related to an incorrectly installed condensation drain from the attic unit. Jose fixed the drain, cleaned the nearly …

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sherry Whitefield
sherry Whitefield

Mark was AMAZING! 2 years of issues and multiple technicians later, Mark identified and resolved the issue! Thank You Mark!

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Rosa Patitucci
Rosa Patitucci

David did a great job! I was super impressed that he covered his shoes!! He came in for one thing and fixed it and found another problem thru asking questions. He was so professional. He explained things so I could understand them on a home…

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Bryan Shoemaker
Bryan Shoemaker

Incredibly timely, efficient, and friendly!

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AMY WASHINGTON
AMY WASHINGTON

Got me on the schedule quickly & suggested I give them a call to check on my fridge b/c there have been several complaints.

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elijah a williams jr
elijah a williams jr

Wonderful from the tech that found out the problem, to the techs that install and fix the problem. If I could have given more than 5 stars I would have. oh, can forget the ladies on the phone, love them all. A truly wonderful experience, …

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tim wilson
tim wilson

Tech was amazing. He spent time to diagnose the problem and fix the issue. Would highly recommend Bell Mechanical for your HVAC needs. !!!!

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Jan Gibbs
Jan Gibbs

We received a very through inspection. The gentleman was professional, polite and helpful. Highly recommend!

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Stacey Henry
Stacey Henry

Awesome customer service!

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The Iron Fist of Duncan
The Iron Fist of Duncan

I have been using Bell Mechanical for years. Always great service. Exceptionally trustworthy.

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Josh Harding
Josh Harding

Quick and courteous service, thanks!

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Jennifer Burrough
Jennifer Burrough

They showed up right on time as scheduled. They were professional quick to fix the problem. I will absolutely use them again in the future.

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Sheron Dorsey
Sheron Dorsey

Terrific service, on time, efficient, do what they say they will do!

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William Johnson
William Johnson

Excellent service and on time.

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Kathi Hill
Kathi Hill

Very happy with Bell Mechanical. The technician was on time and was excellent. Could not have been happier.

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Roy B
Roy B

I know I am a DR Horton employee, but yes…….I would definitely recommend you guys decided on my experience with you guys. You all are always prompt and courteous. You guys are professional and knowledgeable. You guys know H/VADC systems and…

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Muhammad Sheikh
Muhammad Sheikh

Great customer service. Would definitely recommend them!

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Fetene Abraham
Fetene Abraham

They do what you ask

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Dorothy Young
Dorothy Young

Vicki Chase was very helpful in registering my equipment for me.

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Vasanth Vaseegaran
Vasanth Vaseegaran

These guys are awesome in terms of response and service. Highly recommend them

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Lorris Bouzigard
Lorris Bouzigard

Great customer service. Prompt and timely response.

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Butterfly Heart
Butterfly Heart

Bell Mechanical Services was fantastic! Came out and found exactly what the issue was with the nicest service men.

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Shedrick Glover
Shedrick Glover

Great service.

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catina hawley
catina hawley

Exceptional Professional

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Cody Clark
Cody Clark

Great customer service and good installation.

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Mike Hanes
Mike Hanes

Bell Mechanical has great service.

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Darrin K Stevenson
Darrin K Stevenson

Very helpful staff!

Quick to respond resolved all my issues thank-you Bell mechanical

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Cleve Carpenter
Cleve Carpenter

On time and fixed the thermostat quickly.

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kristen yashack
kristen yashack

Friendly workers. Thorough and share their knowledge with you to help you in the future. Anytime they have come to my home super friendly and have everything resolved in under an hour!

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Re Med
Re Med

My technician was very helpful and polite. He was professional and very informative regarding my concerns.

Thanks

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Susan Stockstill
Susan Stockstill

I really appreciate the service we get from Bell Mechanical. They are always on time and super professional.

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Desiree Benoit
Desiree Benoit

Great service!! Timely! Very professional and helpful!!

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Diane Lucio
Diane Lucio

Good service. They were running late for my last appointment, but called to give me an update on when they would be here. I appreciated that because some companies don't give you any updates.

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Paula Phillips
Paula Phillips

Bell put the system in our house and has maintained it for eight years. Technicians are knowledgeable, on time and are always polite and a pleasure to have in our home.

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Tim Shanahan
Tim Shanahan

Very responsive and corrected issue with HVAC quickly. The representative who repaired was professional and very courteous

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Frank Chiuppi
Frank Chiuppi

I have had three service calls performed by Bell Mechanical for my A/C unit. The technicians are professional and courteous. The customer service team is a pleasure to work with.

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dpillow2
dpillow2

I gave four stars because it took two service calls to remedy my AC issues. Both techs were very polite and personable and went straight to their work as soon as I relayed the trouble.

I will call Bell Mechanical again if issues occur. …

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Amy Marvin
Amy Marvin

Friendly folks, very helpful. Response quickly and answer/solved all my concerns !!

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Selma Ordonez
Selma Ordonez

Technician was friendly and well versed in his craft.

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Lynda White
Lynda White

Our service person was so professional, and kind in explaining how our system works. He is the BEST!!

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Greg Miller
Greg Miller

They have been very responsive and addressed any issues which have arisen.

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Bradley Lemke
Bradley Lemke

Fast service and friendly staff. The technician was friendly and knowledgeable.

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Randy Young
Randy Young

Marcus provided excellent service and information to assist my decisions. Thanks

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susan pan
susan pan

I certainly recommend Bell Mechanical Service for HVAC service. I had a great experience with Bell Mechanical. Their A/C technician Joey H is super good. He was not only professional, knowledgable, and was able to diagnose the problem …

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Dwayne G.
Dwayne G.

I would have giving you 5 stars but they had to come out for the same problem the next day. The technician apparently forgot to do something that prevented the AC unit outside from coming on.

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Tonna Dedon
Tonna Dedon

Bell Mechanical is very professional and always on time.

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Charles Crawford
Charles Crawford

Technician was prompt, very courteous and knowledgeable about the system. Great support.

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Nicole McCaskill
Nicole McCaskill

Service Technician was very professional and was able to determine what was wrong.....and after being there for a short time we were back cool again!

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Marilyn Staidum
Marilyn Staidum

The rep Kyle, was very professional and quick and explained the issue he found. He also offered additional services if we need it before our next scheduled appointment.

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Cedric Baker
Cedric Baker

They did a great job

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Joseph Arrambidez
Joseph Arrambidez

Super fast response and reliable company. They will tell you exactly what you need and not what they want to upsell you. They stand behind their products as well.

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Denise C
Denise C

Technician was very friendly and curteous

David LutemaN
David LutemaN

Service rep Marcus was great, very personable, worked quickly and neatly.

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Michael Crumpler
Michael Crumpler

Well, I work here. We offer reliable, skilled, and honest service. Commercial and residential. Whole systems and repair existing systems.

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Kevin Anderson
Kevin Anderson

Excellent company, top notch customer service. I wouldn’t consider any other HVAC company.

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josh garza
josh garza

Initial diagnostic visit went very well. The technician assigned to my case was swell.

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Stephen Gilchrist
Stephen Gilchrist

Technicians were prompt, professional, informative and friendly.

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john siracuse
john siracuse

My air conditioner went out on Mothers day weekend. I figured I would leave a voice message on actual Mothers Day, so I can get a call back first thing Monday. A customer service representative actually answered my call on Mothers day, …

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Utah White
Utah White

Very efficient and friendly techs.

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Christy Cashio
Christy Cashio

Very professional and friendly

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Chris Edwards
Chris Edwards

Carl was great. My fan motor went out but fortunately it was under warranty so I only had to pay for labor. The office at Bell got me worked in the next day and the fan was fixed the next day. Sometimes you hear nightmare stories about …

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“[The tech] was excellent. She remembered my house from the install and fixed the problem quickly. She also gave some recommendations to keep my a/c running efficiently. Highly recommend.”

– T. Crowsey


“The technician was a little late, but his service was wonderful which more than made up for it. He was professional, knowledgeable and a pleasure to do business with. I will recommend Bell to our neighbor. And will use for our yearly maintenance. Was just wonderful. What a pleasure.”

– G. Marconi


“I want to give a shoutout to [the tech] who came to service our unit last week & delivered the filter today. He is truly an asset to Bell Mechanical. He’s professional & knowledgeable & friendly. [The tech] serviced our unit, found a problem with it that we’ve had an issue with since we moved in 2 & 1/2 years ago & fixed it. We’ve had other technicians out here & no one could explain what was going on.”

– Wanda C.


“They came out yesterday and fixed the problem. Thank you very much for following up. The service tech was awesome!”
– Scott P.


“Issue has been resolved. [Technician] came out and got us going very professionally and quickly. We are very thankful.
– Jonathan F.


“You have won a customer for life.  The service, follow through and expertise I have experienced… is off the charts.  I’m the CEO of a company, and I work very hard to instill this same mindset with my employees. Well done!”

– Steven


“The [technician] from Bell got here right at 8:00 as promised. Everything checked out okay. I got a great education from him about heat pumps, including the Emergency heat setting. He was really terrific overall. Bell should be proud to have such an outstanding employee. I’ll be calling them anytime we have HVAC service needs. Thanks for the help!”

– Texas Reconstruction


“All systems are up and running… I appreciate the professionalism of everyone at Bell Mechanical Services.  You are a pleasure to do business with.”

– Sam H.


“Your company’s HVAC technician’s expertise and customer service are truly exemplary.  Thankfully, my heating system is working properly and effectively now.”

– C. Blackstock


“I realized our new home was getting colder and called in for service. Well being the 2nd coldest day in November in history for Dallas, I was put on a ASAP list. When [the service tech] finally came he explained I was his 14th service call that day. A quick check of the system found a very simple fix…the original installer forgot to turn on the furnace switch. At that point I realized [my service tech] was my first contact with Bell Mechanical Services. He originally walked us through our ac system, explained how to set the thermostat with its multi functions, explained the filtration system and replacing filters. His knowledge and customer service skills are very notable as his value to the company will increase with every customer he has contact with solving their issues. Thank you…”

– J. Reid


“I wanted to send a note to you on behalf of one of your employees. I had Alex Garcia visit my house on August 1st to do warranty check on my HVAC system and ensure it was balanced. Mr. Garcia showed up at our house around 5:30pm on Friday. He spent two hours going through the entire system to ensure it was correctly balanced. He started from one end of the house and worked his way back. He was very thorough and professional. I was astonished at his commitment to get the system adjusted correctly for us. I felt like he was caring for us like his own family.”
– Andy K.


“[The technician] came this morning and did a good professional job for us. He was very courteous.

Thanks,  Sid L.”


“Thanks. Your technicians were professional and gracious.” – Rod K.


“We had major a/c issues and after a couple of service trips, decided to purchase a new system. Bell was so professional and helpful during the service calls and their pricing was so competitive that we chose their system. The installers were hard working, on time and very respectful of our home and property. They leveled our concrete a/c pad and were gone in one day. We would highly recommend Bell Mechanical.” – Susan H.


“On Sunday, June 16th, during a thunder and lightening storm, it was apparent that while we were out of my son’s house, lightening must have struck the home. When we arrived home, we noticed we had no air conditioning and the internet rotor was not working. Call was placed to Bell first thing Monday morning and they confirmed that they would be out that afternoon and would notify us at least 30 minutes before arrival. They did exactly that. The serviceman was very friendly and professional and determined that the condenser, blower motor and circuit board had been damaged. Once insurance determined what was covered, Bell came out quickly and made the necessary repairs and had us back in operation. We greatly appreciate Bell Mechanical. ” – Brad A.


“I cannot thank the folks at Bell enough for their great service. I basically had on three days where I was available to complete a summer checkout of three units. They were able to work the schedule and were able to meet my requirement for being the first call since I had an afternoon flight. Jeff came out and did a great job–very professional and offered several good tips. ” – C. R. D.


“…You have really given us great support, and I really appreciate you taking the extra effort you do to keep us moving forward.” – Todd B. with Reaction Technology Epi, LLC


“Your tech provided exemplary service and was a model technician that exceeded expectations. He was knowledgeable, helpful and well-spoken while assisting us.” – Mr. Jacobs


“Everyone has problems with the A/C at one time or another. We ran into a difficult situation traced back to the manufacturing. After talking to the Management of Bell Mechanical, the anguish was diminished. It always depends on the mindset of a company and I found out that this is one company that can be trusted. If you have the right courteous, knowledgeable well run company, ‘problem solved.'” – Don M.


“Tyrone did a great job and was very polite, professional, and punctual. He was also very patient when we had to reschedule our visit because of a last minute conflict in my schedule. I would recommend Mr. Young to anyone who is looking for a person who takes pride in his work and does a great job. Thanks for taking care of our warranty work in a very timely manner.” – Robert Harris


“Aaron really got after his work and even a few punch items not on his work order. Did good work, was very polite and helpful. Just passing on some positive news because we all know we mostly just hear about the negative” – Keith with Townsend Homes


“Bell Mechanical installed the HVAC in our home five years ago and continues to provide superb service. Scheduling an appointment is smooth. Service men are always professional, punctual, and knowledgeable. I highly recommend Bell Mechanical.” – Susan A.


Your technicians were very polite and well mannered, picked up after themselves. We were very pleased with the work. – Randy Lasseigne


Really appreciate the service team on the West side. – Mr. Borden


Hi Scott [Bell]. I can’t thank you enough for all the help you provided with respect to my upstairs a/c unit and your thorough diagnosis. It is abundantly obvious that Bell Mechanical and more importantly, the people who stamp their name on the company letterhead, are highly ethical, professional and upstanding service providers. Something not readily seen in your industry. I know that begins at the top with its people and corporate culture. Your technician José was great. He couldn’t say enough good things about you and your family. By the way, am I ever glad George Mikez told me to give you a call. I will plan on setting up a twice-a-year maintenance agreement with Bell and look forward to an ongoing relationship with you and your company. You just made a customer for life and I will be sure to pass it along to everyone I know. Feel free to share or publish this text with anyone you choose. Once again, thank you Scott for your prompt, honest and professional response to my issue. It is very much appreciated.
Warmest Regards,
Robert Anon


Ethan Davidson was very nice. He was out today for preventive maintenance. – Ms. Maddox


Blake Owens came to my house this morning for a service call. He did a wonderful job and I am very pleased with the service I received. I would also like to thank all of the ladies in the office that I spoke with. They were all very helpful and courteous. –Debbie McIntyre


I would like to express my sincere gratitude and complement the exceptional service I received from DeShawn and Blake on a recent call to my home. They were very thorough, professional, and were excellent representatives for Bell Mechanical. -Mark Carr


I’d like to compliment Jordan on a fantastic job. If y’all were to get rid of this guy, you’d be in bad shape. Jordan was profession, knowledgeable, paid attention to detail, was courteous to us, and did a fantastic job. – Dusty of McLain Homes


Just wanted to say that I had a great service tech and throught he deserved a compliment. Deshawn was very professional and knew exactly what to do and show to do it. I really appreciated him and his work. -John Keyser


Gustavo came yesterday as expected so I really appreciate the sense of urgency on this matter. He was able to solve the issue in minutes, providing very good explanations and reviewing the entire system before leaving my home. I am delighted about your customer service. Have a great day. – Hector Rubio


Clyde was phenomenal and does amazing work! – Samantha Harrison


Tyrone did a great job when he was at my home for service. He was very polite, knowledgeable, profession, and did an outstanding job. Tyrone is a great representative for the company and deserves a raise! -Brent Jolly


Ethan was at my home today and he was just awesome. Bell Mechanical has a real winner with him. He is polite, knowledgeable, nice and very professional young man. -Silvia


Scott Frances did a great job and I wanted to pass the word on. -Jason Doarland


John and Bobby were at my home yesterday and I just wanted to let their supervisors know how absolutely wonderful, polite, understanding, and kind they were. They were fantastic and I’ll be recommending Bell Mechanical to anyone and everyone. -Helen Potter


Tom and Marty were great! Marty was able to figure out immediately what the issue was within 5 minutes – I’m an engineer and I was pulling my hair out trying to figure out what the issue was. That is when I knew that the time had come to call the professionals! Tom was able to get me a price quickly and the issue was fixed immediately. They did a great job.


Clyde is such a great guy, found the problem with is system and now has it running like a champ! -Noel Pietre


Thank you for doing a good repair on my heat pump! Kevin is a fantastic A/C man. Knowledgeable and excellent customer relations. It is greatly appreciated. -Craig Schiro


Ms. Carolyn went well above and beyond anything I had expected. Her professionalism and willingness to research and provide information regarding my warranty took me by surprise, especially in light of the fact that I did not request the information.Her handling of this call truly set Bell Mechanical apart. – Ernest Holmes


Jose was the nicest guy ever. He was very thorough, precise, quick, prompt and just awesome, awesome, awesome and he deserves a compliment. I hope I get him again if there’s ever a next time! – Mrs. Dungey


Jordan came out here to Lafayette and I was very pleased with him. He was very helpful and very thorough with his work. – Mary Barton


Tyrone went to our home on Sunday. He was very polite and had great customer service skills. If we have any future problems we would very much like for Tyrone to be the one to come to our home. – Hunter Patin


Jose went above and beyond to assure that the work performed met his expectations. Jose took his time, explained the process every step of way, was extremely professional, and is an excellent representative for Bell Mechanical Services. – Scott Winn


Over the past six years I have been very disappointed with job performance by others but when Blake came out  he was courteous, professional, and I am VERY happy with the job that Blake did. – Barbara Brian


I had to take a moment to comment on how well things have been going lately. I have noticed a HUGE improvement in the way jobs are getting completed and also communication. I believe Mrs Sharon Myles addition to the Bell team is the reason for this dramatic change in quality. She is very polite and very professional. Very easy to work with and you can tell she cares deeply.Mrs Sharon, keep up the great work and thanks for all you do! -Chris Monroe


Brian Dickson was very professional and took care of our needs immediately. -Edward Lynch


Tyrone was a gentleman and very professional in every way and was doing his best to make sure that she was taken care of due to a leaking coil. -Giovanna Aita


The techs that came out to my house Monday were extremely nice, knowledgeable, and helpful -Kathleen Maddox


Clyde from Bell fixed our HVAC issues. They’re a great company with excellent communication skills !!! – Mike Leveque


The tech they sent Dan was great. Our AC unit upstairs is cooling now despite it being 25 years old. – Katherine Ratliff


I would like to compliment Ms. Carolyn on her excellent customer service skills and follow up.  She is “A#1” in my books and is an AWESOME representative for the company!! – Anonymous


Blake was at my house today and I would like to let Bell Mechanical know what a GREAT job he did. He was very professional, took his time with the call, took his time to answer all of my questions and he made the interaction a positive experience. – Carisa Bergin


Deshaw was wonderful. He has been here before. He was able to get us some A/C going, even though there is stall an issue and he has to come back out. He made it where my guests were comfortable for Christmas. – Jeanne Wagner


Tyrone is a very nice young man. He came in and did what was needed. He was also very quick to resolve the issue. – Phil Larose


I would like to compliment DeShawn on his service today. He was timely and did a good job. I was very pleased. – Ms. Garver


I would like to give the upmost kudos to Sammy Denicola. I was very impressed with him, and I would definitely  recommend Sammy to anyone that needs A/C work at anytime. He is very knowledgeable, polite and explains everything to the tee. I do not let anyone in my home, however I do not have any problem allowing Sammy to come into my house. Bell Mechanical needs more employees like Sammy. – Patty


Shane and Antonio were here today for repairs. They did an outstanding job, are extremely knowledgeable, professional and the best Bell representative I’ve had so far. – Chris Gray


Thank you so much Carolyn for being so informative and explaining what processes was taken, not everyone is so kind. You made my call to Bell Mechanical worth it. Most companies could care less about explaining anything to you. You represented Bell Mechanical very well and it was nice doing business with you. – Liz Fertitta


Edith, you do an awesome job by the way. I’m always impressed by your promptness and responsiveness. All the other guys agree, you ROCK! – Chris Monroe, Construction Manager, Level Homes


I followed Marty Manbeck from another company when he went to Bell several years ago.   Last evening after 5:30 our a/c quit on us and I called Bell Mechanical Services and got a true “angel” on the phone (Barbara).  She is WONDERFUL and sent out Luis who diagnosed and fixed our issue in no time.  My wife has had 5 bypass surgeries and I have had brain surgery and between Barbara and Luis – we slept “cool” last evening.  Then to top it off I received a follow up call from Barbara this morning to be sure everything was handled appropriately – this is something that NEVER happens anymore.  When I called back this morning to share my experience I received excellent customer service from Carolyn.  I know Bell will be around for a LONG time – they have integrity and hire only the BEST!! – Barry Shook


I would just like to let you know how outstanding your employee Walter Lopez is. He responded to service call at my residence and went above and beyond to assure that all repairs were done correctly. He even took care of some items that were not related to the A/C! I would like everyone to know how professional, respectful, and what an excellent representative Mr. Walter Lopez is for Bell Mechanical Services. – Kristi Tran


Good morning Jeff and Melissa! I just wanted to send you two and Bell Mechanical a message of gratitude.  Although my repair had some ups and downs, Bell Mechanical made me and my family whole, which included no hassle with my repair service providers, no hassle with payment to those service providers, and finally, no hassle with the reimbursement to me. I am also thankful for Mr. Keith’s professionalism, and fantastic service with explaining the mess and making the repairs correctly.  Mr. Keith is OUTSTANDING! – Taneka Harris, Esquire


Thank you Bell Mechanical, especially Jeff, Melissa, and Mr. Keith! Also, please know that Ms. Mona is outstanding on the phone and I am grateful for her awesomeness as well.  She helped me navigate my original order, follow-up, and repairs dramas. I look forward to a continued relationship with Bell Mechanical for my heating and cooling needs!


Juan Posada did an outstanding job getting my A/C fixed. He was extremely knowledgeable and went out of way to assure I was was happy. He also answered all of my questions. – Mary Ishad Boulos


Keith Abrams is a fabulous and wonderful tech. I trust him completely and he always goes above and beyond to assure that everything is working properly and that I understand the repairs. He is a real winner. – Sarah Guerin


Bell Mechanical has great service tech, Freddy Woolridge. He provided great customer service while servicing his A/C. He took the time to answer my questions about the issues with my system and the repairs. I will refer Bell Mechanical to all of my friends in the future. -Phillip Boschetti


Ms. Carolyn is a real winner. She was so kind, helpful and sweet. If more folks answered the phone were as helpful, and soft spoken as her, it would diffuse a lot of callers on the front end. -Bryan


We appreciate the outstanding customer service that Edith provides. Her follow up is impeccable and she always handles situations in an emphatic, caring, and professional manner. -Manuel Builders, Lafayette, Louisiana


Rudy Garza was very polite, courteous, paid attention to detail and did a great job. He is very professional. – Stacey Bixler


On March 23, 2015 Jose Martinez from Bell Mechanical came and fixed a noise that I was having. The serviceman from Bell pointed out what was causing the noise a several options on how to resolve it. Jose was very professional and knowledgeable and represents the company very well. He is to be commended! – Will Lewis


Brandon from Bell Mechanical came out to my house yesterday for an air balance. He was very wonderful, professional and represents Bell Mechanical very well. He went above and beyond to explain everything to me and made sure I understood everything he was doing. He is a Real Winner. -Alan Smith


Brandon is a fantastic employee. He is very professional, knowledgeable and represents Bell Mechanical very well. – Clyde Angelo


Brandon showed exceptional customer service and professionalism while identifying and repairing my system. He went above and beyond what I expected and is an awesome representative of the company. -Ms. Barrow


Keith did a good job & was professional. Explained the problem and the remedy. – Don Hall


As a general contractor, we use Bell Mechanical in all our residential and commercial projects. Today, however, on the hottest day of the year, our personal air condenser in our home stopped working. We called Bell of course, and in less than an hour we had air again! Keith, a.k.a. my “hero”, was professional and friendly but most importantly, we can sleep in a wonderfully cooled home tonight. – Laura Morel


Keith responded to the emergency repairing phone call and fixed the problem. It took about one and a half hours to finish. – David Liu


Our furnace would turn off after running for just a few minutes – never getting the temperature up to where we had the thermostat set. We called our AC/heating guy, and he had an opinion about what the problem might be but because he is not an authorized Trane dealer, he couldn’t order the part. We searched online and found Bell Mechanical. They came promptly that same day and spent a long time trying to diagnose the problem. They tried multiple quick fixes but said most likely a more expensive part would need to be ordered. They were able to get the furnace working correctly that same evening but said they would order the other part and just to call in the next few days to let them know whether or not things were working correctly. The furnace did actually work for a few days, but then it quit again. We called Bell, and they came and replaced the part – no problems since – Becky Thoms


I called Bell for a second opinion when my AC repair person told me I had a bad compressor and the outdoor unit needed replacing. The bill would be in the thousands to replace my AC unit. Bell came and spent 15 minutes reviewing my AC unit, and informed me of a bad fan motor. They replaced the motor, and we’re up and running for $350 including labor. Keith was polite, knowledgeable, and indicated that things would not be as expensive even if he did have to replace everything. He was very sensitive to the costs and was quick to help. – David Day


I was referred to Bell Mechanical LLC by a fellow engineer at my plant. She went out for several bids and Bell won. She is a tough customer was very happy with their price and work. I called the office and spoke with James Bell. We made an appointment for a visit to work up an estimate. James arrived right on time and looked over both of our AC/Furnace units. He gave me a “ball park” estimate on the spot and I had a final estimate with several different options in my email within a couple of days. The prices were good enough that we did not pursue any other bids. We arranged a date for installation and his crew was there right on time. Note that James did not request any payment until the job was completed and cleaned up. The guys finished about when they said they would, cleaned up after themselves and were very professional. James even stopped by to see how the job was going mid afternoon. We are pleased with Mr. Bell and will call him out to replace our other air conditioner/furnace when the government pays me to do it again. I highly recommend Mr. Bell. – John Luther