Bell Mechanical Services came out to fix the vent fan in my master bathroom. The gentleman that came out to my home was courteous and on-time. He explained and showed me that it was an electrical issue. I also appreciated how quickly I …read more
THANK YOU FOR THE 5-STAR REVIEW AND KIND REMARKS.
We had a burning smell coming through our vents in our home bell mechanical came out, check the entire unit over and assured us everything was good to go. They also insulated a line that needed to be taken care of. I cannot remember the …read more
THANK YOU SO MUCH FOR YOUR 5-STAR REVIEW AND KIND REMARKS.
Thank you Technician Joey , he was so helpful after we were so cold for few days called the bill Servis and they send him on time for his appointment he fixed our heat/AC unit so professional and he even wear a boot cover So nice of him , …read more
THANK YOU FOR YOUR 5-STAR REVIEW AND KIND REMARKS!
10 out of 10! Alex and his crew were the best! After moving to a new home with HVAC that was installed incorrectly they came in and fixed everything the same week. Integrity, great communication skills, great customer service with follow …read more
THANK YOU FOR YOUR 5-STAR REVIEW AND KIND REMARKS.
The Bell Mechanical technical was early, polite and listened to all our concerns and addressed them each. He was patient, explained the cause and what his plan was to correct. We are really happy about the service and warranty we have.
THANK YOU SO MUCH FOR YOUR 5-STAR REVIEW AND KIND REMARKS.
I had to replace my evaporator coil and the entire process was extremely smooth. The scheduling was simple, the guys were on time and the cost was reasonable.
I have had experiences with other contractors who either charge a hefty price or…read more
THANK YOU SO MUCH FOR THE 5-STAR REVIEW!
Our new build from Dr Horton is under warranty and we called the emergency number for the AC contractor.
I called Bell Mechanic yesterday because our AC was tripping the breaker. The tech came by and tested everything. He stick around for …read more
THANK YOU SO MUCH FOR THE 5-STAR REVIEW!
Their first visit did not yield desired results, so they sent their technician James who did a good job of getting better air flow and colder air from the A/ C vents in my new house. He was very professional, thorough, and responsive to …read more
THANK YOU FOR YOUR 5-STAR REVIEW!
My AC was not cooling properly. The 2 year warranty as provided when i bought the home had just expired the previous month. I fearedc the worst as AC repairs can be expensive. The technician was very knowledgeable, explained the problem …read more
THANK YOU FOR YOUR 5-STAR REVIEW!
We contacted Bell for a warranty check on HVAC in our new house. Scheduler was polite and helpful. The maintenance guy was on time, communicating when on his way. He immediately recognized the problem, fixed it and showed us how to adjust…read more
THANK YOU FOR YOUR 5-STAR REVIEW.
Chris was genuinely the nicest, most helpful service person I’ve ever encountered. He troubleshot our vent issue and explained everything going on with our system. If we ever have an issue with our HVAC again, we will be calling Bell and …read more
THANK YOU FOR YOUR 5-STAR REVIEW AND THE KIND REMARKS ABOUT CHRIS.
Great service and was up and running quickly. The only problem was the tech told me he wasn't vaccinated. Since he comes into customers homes Bell should require their service technicians have the vaccinations.
Thank you for your review. We do encourage vaccination but the individual makes the decision to get vaccinated. However, we do practice safe practices and have been during the whole pandemic and will continue to as needed.
I have been using this company for almost 8yrs now. They did the install when my house was being built and I decided to stay with them for my twice yearly maintenance of my a/c and heater. They have always been efficient, professional and…read more
THANK YOU SO MUCH FOR THE 5-STAR REVIEW!
We've had Bell Mechanical out twice for HVAC Maintenance. They called 30 minutes before arrival and the technician was on time and professional. Above all, we truly appreciate that she never tried to sell us on anything we didn't need. We'…read more
THANK YOU SO MUCH FOR YOUR 5-STAR RATING AND COMMENTS!
Employee was on time, pleasant, and explained all details of the visit step by step during the visit. He also gave detailed explanation of what he found and how he fixed the problem. I would definitely recommend this company!
THANK YOU SO MUCH FOR YOUR 5 STAR RATING AND YOUR COMMENTS.
Bell Mechanical is a trustworthy company that has talented technicians who don’t try to up-sell or suggest products or services you don’t need. Their customer service personnel are professional and accommodating. Bell’s prices are fair …read more
THANK YOU FOR THE 5 STAR RATING AND YOUR COMMENTS.
Natalie was amazing and very professional. She listened throughly to all my concerns and took care of every single one of them. she helped me to understand much better my AC/Heater system, reviewed the maintenance part with me and how to …read more
THANK YOU FOR THE 5 STAR REVIEW!
I am Blake Lindsay, a manager with Envision Dallas, formerly Dallas Lighthouse for the Blind. Over the years we have received excellent work and service from Bell Mechanical, including several large AC and heating units installed at …read more
THANK YOU FOR THE 5 STAR RATING AND YOUR REMARKS ABOUT DOUG AND OUR COMPANY!
Much like my career industry (Auto Repair), many HVAC companies have a bad reputation, because people "feel" they are being taken advantage of or constantly lied to. While this may be true for some companies, I can tell you there are good …read more
THANK YOU SO MUCH FOR YOUR 5 STAR RATING AND COMMENTS.
I just want to say thank you to Cody the the technician that came out last night to fix my A/C. He called me and let me know how long it would take and also let me know from what I said was wrong he could get me up and running. He very …read more
THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND YOUR KIND COMMENTS ABOUT CODY.
September 2020 – Our AC went out in one unit on the two hottest days in August. We had been given the runaround and wrong diagnosis from another company stating that we needed to have a new coil replaced, along with additional items. I …read more
THANK YOU SO MUCH FOR YOUR 5 STAR EXPERIENCE AND TAKING YOUR TIME TO COMMENT ABOUT OUR LEVEL OF SERVICE.
Natalie came at the end of the day, I felt bad since it was late but the AC in my daughters room and our office wasn’t blowing out! She fixed it quickly and now our daughter will sleep peacefully finally 🙂 Thank you for being amazing!
THANK YOU FOR YOUR 5 STAR RATING AND KIND REMARKS ABOUT NATALIE.
They provide the warranty service for my new home which I purchased from DR Horton. I called about my AC going out on Saturday night around 9:00pm, they called me back within 45 min, told me they would try and have someone come by …read more
THANK,YOU SO MUCH FOR YOUR 5 STAR RATING AND KIND REMARKS.
Excellent service all the way through! The ladies who helped me book the call were so helpful & sweet and from the tech Corey tonight! My AC stopped working and I needed some assistance keep in mind it was past 8pm and he came out smile on …read more
THANK YOU FOR YOUR 5 STAR RATING AND KIND COMMENTS.
The Bell technician called ahead and arrived at the exact time he was scheduled. He looked very professional, wore booties and answered all of my questions. The truck he was driving looked new and was clean. Even the person we called to …read more
THANK YOU FOR YOUR 5 STAR RATING AND KIND COMMENTS.
So far, so good. Called about a warranty issue. Scheduled to come out roughly a day later which is to be expected. Service tech called ahead, showed up on time and ready to work. Assessed the situation and did his troubleshooting to find …read more
THANK YOU FOR YOUR 5 STAR RATING AND KIND REMARKS.
I am very impressed with the service, expertise, and overall operation of Bell Mechanical Services. Over the past year I have had Bell Mechanical come to my home for Warrantee, service, and maintenance issues. All of these interactions …read more
THANK YOU FOR YOUR 5 STAR RATING AND KIND REMARKS.
Bell Mechanical answered the phone and set me up with a tech coming out the next day. Sammy showed up, I told him my story, new to the area and house and the inspection pointed to the AC units as older and maybe undersized. Sammy …read more
This is an amendment to my earlier review of one star. Long story with Bell Mechanical and a leaking evaporator coil. The leak started before the system was one year old in a new house. The techs kept charging with refrigerant telling me …read more
Bell was called in response to an HVAC system issue on a brand new house with a brand new unit. The technician was professional, knowledgeable and corrected the issue post haste. I will call them directly in the future with my HVAC needs…read more
Client, Mr. Mabile called to share his experience with one of our technicians, James. He mentioned that we had a real, true superstar on our payroll. Mr. Mabile wanted to be sure everyone knew what a great job he did and emphasized that our technician was so nice, knowledgeable, professional and a definite asset to the company. He explained how James had gone over and above explaining things to him and how you, “Just don’t find young men like him anymore.”
“I want to thank Bell Mechanical for their superior service expertise and professional customer service team and especially Barbra and Corey Hopkins. Corey was at my home today and performed and exceeded my expectations. I enjoy calling Bell Mechanical because their Staff is always so professional and personal. Thank you.”
– A. Reid
“You guys are awesome! [Customer service members] were super helpful. [The technician] came out and was professional, respectful and knowledgeable. I just wanted someone to know that you are appreciated.”
– C. Edwards
“I just wanted to say I am glad I called your company. The technicians helped me out greatly and were awesome. They explained in detail what the issue was, and I was very happy with the service… Your company is top notch in my book.”
– W. Wilkerson
“I’m… a manager with Envision Dallas, formerly Dallas Lighthouse for the Blind. Over the years we have received excellent work and service from Bell Mechanical, including several large AC and heating units installed at Envision’s two Dallas facilities.
Bell Mechanical’s workmanship and customer service is superb. I would highly recommend them to other nonprofits, companies, family, and friends.
Doug Sealock is the representative we have worked with over the years. He is maximum thorough on communication, and we appreciate his excellent work. He even has a super sense of humor.
If you have a Heating/AC need, you will be pleased that you hired Bell Mechanical Services!”
– B. Lindsay, Envision Dallas
“[The tech] was excellent. She remembered my house from the install and fixed the problem quickly. She also gave some recommendations to keep my a/c running efficiently. Highly recommend.”
– T. Crowsey
“The technician was a little late, but his service was wonderful which more than made up for it. He was professional, knowledgeable and a pleasure to do business with. I will recommend Bell to our neighbor. And will use for our yearly maintenance. Was just wonderful. What a pleasure.”
– G. Marconi
“I want to give a shoutout to [the tech] who came to service our unit last week & delivered the filter today. He is truly an asset to Bell Mechanical. He’s professional & knowledgeable & friendly. [The tech] serviced our unit, found a problem with it that we’ve had an issue with since we moved in 2 & 1/2 years ago & fixed it. We’ve had other technicians out here & no one could explain what was going on.”
– Wanda C.
“They came out yesterday and fixed the problem. Thank you very much for following up. The service tech was awesome!”
– Scott P.
“Issue has been resolved. [Technician] came out and got us going very professionally and quickly. We are very thankful.
– Jonathan F.
“You have won a customer for life. The service, follow through and expertise I have experienced… is off the charts. I’m the CEO of a company, and I work very hard to instill this same mindset with my employees. Well done!”
“The [technician] from Bell got here right at 8:00 as promised. Everything checked out okay. I got a great education from him about heat pumps, including the Emergency heat setting. He was really terrific overall. Bell should be proud to have such an outstanding employee. I’ll be calling them anytime we have HVAC service needs. Thanks for the help!”
– Texas Reconstruction
“All systems are up and running… I appreciate the professionalism of everyone at Bell Mechanical Services. You are a pleasure to do business with.”
– Sam H.
“Your company’s HVAC technician’s expertise and customer service are truly exemplary. Thankfully, my heating system is working properly and effectively now.”
– C. Blackstock
“I realized our new home was getting colder and called in for service. Well being the 2nd coldest day in November in history for Dallas, I was put on a ASAP list. When [the service tech] finally came he explained I was his 14th service call that day. A quick check of the system found a very simple fix…the original installer forgot to turn on the furnace switch. At that point I realized [my service tech] was my first contact with Bell Mechanical Services. He originally walked us through our ac system, explained how to set the thermostat with its multi functions, explained the filtration system and replacing filters. His knowledge and customer service skills are very notable as his value to the company will increase with every customer he has contact with solving their issues. Thank you…”
– J. Reid
“I wanted to send a note to you on behalf of one of your employees. I had Alex Garcia visit my house on August 1st to do warranty check on my HVAC system and ensure it was balanced. Mr. Garcia showed up at our house around 5:30pm on Friday. He spent two hours going through the entire system to ensure it was correctly balanced. He started from one end of the house and worked his way back. He was very thorough and professional. I was astonished at his commitment to get the system adjusted correctly for us. I felt like he was caring for us like his own family.”
– Andy K.
“[The technician] came this morning and did a good professional job for us. He was very courteous.
Thanks, Sid L.”
“Thanks. Your technicians were professional and gracious.” – Rod K.
“We had major a/c issues and after a couple of service trips, decided to purchase a new system. Bell was so professional and helpful during the service calls and their pricing was so competitive that we chose their system. The installers were hard working, on time and very respectful of our home and property. They leveled our concrete a/c pad and were gone in one day. We would highly recommend Bell Mechanical.” – Susan H.
“On Sunday, June 16th, during a thunder and lightening storm, it was apparent that while we were out of my son’s house, lightening must have struck the home. When we arrived home, we noticed we had no air conditioning and the internet rotor was not working. Call was placed to Bell first thing Monday morning and they confirmed that they would be out that afternoon and would notify us at least 30 minutes before arrival. They did exactly that. The serviceman was very friendly and professional and determined that the condenser, blower motor and circuit board had been damaged. Once insurance determined what was covered, Bell came out quickly and made the necessary repairs and had us back in operation. We greatly appreciate Bell Mechanical. ” – Brad A.
“I cannot thank the folks at Bell enough for their great service. I basically had on three days where I was available to complete a summer checkout of three units. They were able to work the schedule and were able to meet my requirement for being the first call since I had an afternoon flight. Jeff came out and did a great job–very professional and offered several good tips. ” – C. R. D.
“…You have really given us great support, and I really appreciate you taking the extra effort you do to keep us moving forward.” – Todd B. with Reaction Technology Epi, LLC
“Your tech provided exemplary service and was a model technician that exceeded expectations. He was knowledgeable, helpful and well-spoken while assisting us.” – Mr. Jacobs
“Everyone has problems with the A/C at one time or another. We ran into a difficult situation traced back to the manufacturing. After talking to the Management of Bell Mechanical, the anguish was diminished. It always depends on the mindset of a company and I found out that this is one company that can be trusted. If you have the right courteous, knowledgeable well run company, ‘problem solved.'” – Don M.
“Tyrone did a great job and was very polite, professional, and punctual. He was also very patient when we had to reschedule our visit because of a last minute conflict in my schedule. I would recommend Mr. Young to anyone who is looking for a person who takes pride in his work and does a great job. Thanks for taking care of our warranty work in a very timely manner.” – Robert Harris
“Aaron really got after his work and even a few punch items not on his work order. Did good work, was very polite and helpful. Just passing on some positive news because we all know we mostly just hear about the negative” – Keith with Townsend Homes
“Bell Mechanical installed the HVAC in our home five years ago and continues to provide superb service. Scheduling an appointment is smooth. Service men are always professional, punctual, and knowledgeable. I highly recommend Bell Mechanical.” – Susan A.
Your technicians were very polite and well mannered, picked up after themselves. We were very pleased with the work. – Randy Lasseigne
Really appreciate the service team on the West side. – Mr. Borden
Hi Scott [Bell]. I can’t thank you enough for all the help you provided with respect to my upstairs a/c unit and your thorough diagnosis. It is abundantly obvious that Bell Mechanical and more importantly, the people who stamp their name on the company letterhead, are highly ethical, professional and upstanding service providers. Something not readily seen in your industry. I know that begins at the top with its people and corporate culture. Your technician José was great. He couldn’t say enough good things about you and your family. By the way, am I ever glad George Mikez told me to give you a call. I will plan on setting up a twice-a-year maintenance agreement with Bell and look forward to an ongoing relationship with you and your company. You just made a customer for life and I will be sure to pass it along to everyone I know. Feel free to share or publish this text with anyone you choose. Once again, thank you Scott for your prompt, honest and professional response to my issue. It is very much appreciated.
Ethan Davidson was very nice. He was out today for preventive maintenance. – Ms. Maddox
Blake Owens came to my house this morning for a service call. He did a wonderful job and I am very pleased with the service I received. I would also like to thank all of the ladies in the office that I spoke with. They were all very helpful and courteous. –Debbie McIntyre
I would like to express my sincere gratitude and complement the exceptional service I received from DeShawn and Blake on a recent call to my home. They were very thorough, professional, and were excellent representatives for Bell Mechanical. -Mark Carr
I’d like to compliment Jordan on a fantastic job. If y’all were to get rid of this guy, you’d be in bad shape. Jordan was profession, knowledgeable, paid attention to detail, was courteous to us, and did a fantastic job. – Dusty of McLain Homes
Just wanted to say that I had a great service tech and throught he deserved a compliment. Deshawn was very professional and knew exactly what to do and show to do it. I really appreciated him and his work. -John Keyser
Gustavo came yesterday as expected so I really appreciate the sense of urgency on this matter. He was able to solve the issue in minutes, providing very good explanations and reviewing the entire system before leaving my home. I am delighted about your customer service. Have a great day. – Hector Rubio
Clyde was phenomenal and does amazing work! – Samantha Harrison
Tyrone did a great job when he was at my home for service. He was very polite, knowledgeable, profession, and did an outstanding job. Tyrone is a great representative for the company and deserves a raise! -Brent Jolly
Ethan was at my home today and he was just awesome. Bell Mechanical has a real winner with him. He is polite, knowledgeable, nice and very professional young man. -Silvia
Scott Frances did a great job and I wanted to pass the word on. -Jason Doarland
John and Bobby were at my home yesterday and I just wanted to let their supervisors know how absolutely wonderful, polite, understanding, and kind they were. They were fantastic and I’ll be recommending Bell Mechanical to anyone and everyone. -Helen Potter
Tom and Marty were great! Marty was able to figure out immediately what the issue was within 5 minutes – I’m an engineer and I was pulling my hair out trying to figure out what the issue was. That is when I knew that the time had come to call the professionals! Tom was able to get me a price quickly and the issue was fixed immediately. They did a great job.
Clyde is such a great guy, found the problem with is system and now has it running like a champ! -Noel Pietre
Thank you for doing a good repair on my heat pump! Kevin is a fantastic A/C man. Knowledgeable and excellent customer relations. It is greatly appreciated. -Craig Schiro
Ms. Carolyn went well above and beyond anything I had expected. Her professionalism and willingness to research and provide information regarding my warranty took me by surprise, especially in light of the fact that I did not request the information.Her handling of this call truly set Bell Mechanical apart. – Ernest Holmes
Jose was the nicest guy ever. He was very thorough, precise, quick, prompt and just awesome, awesome, awesome and he deserves a compliment. I hope I get him again if there’s ever a next time! – Mrs. Dungey
Jordan came out here to Lafayette and I was very pleased with him. He was very helpful and very thorough with his work. – Mary Barton
Tyrone went to our home on Sunday. He was very polite and had great customer service skills. If we have any future problems we would very much like for Tyrone to be the one to come to our home. – Hunter Patin
Jose went above and beyond to assure that the work performed met his expectations. Jose took his time, explained the process every step of way, was extremely professional, and is an excellent representative for Bell Mechanical Services. – Scott Winn
Over the past six years I have been very disappointed with job performance by others but when Blake came out he was courteous, professional, and I am VERY happy with the job that Blake did. – Barbara Brian
I had to take a moment to comment on how well things have been going lately. I have noticed a HUGE improvement in the way jobs are getting completed and also communication. I believe Mrs Sharon Myles addition to the Bell team is the reason for this dramatic change in quality. She is very polite and very professional. Very easy to work with and you can tell she cares deeply.Mrs Sharon, keep up the great work and thanks for all you do! -Chris Monroe
Brian Dickson was very professional and took care of our needs immediately. -Edward Lynch
Tyrone was a gentleman and very professional in every way and was doing his best to make sure that she was taken care of due to a leaking coil. -Giovanna Aita
The techs that came out to my house Monday were extremely nice, knowledgeable, and helpful -Kathleen Maddox
Clyde from Bell fixed our HVAC issues. They’re a great company with excellent communication skills !!! – Mike Leveque
The tech they sent Dan was great. Our AC unit upstairs is cooling now despite it being 25 years old. – Katherine Ratliff
I would like to compliment Ms. Carolyn on her excellent customer service skills and follow up. She is “A#1” in my books and is an AWESOME representative for the company!! – Anonymous
Blake was at my house today and I would like to let Bell Mechanical know what a GREAT job he did. He was very professional, took his time with the call, took his time to answer all of my questions and he made the interaction a positive experience. – Carisa Bergin
Deshaw was wonderful. He has been here before. He was able to get us some A/C going, even though there is stall an issue and he has to come back out. He made it where my guests were comfortable for Christmas. – Jeanne Wagner
Tyrone is a very nice young man. He came in and did what was needed. He was also very quick to resolve the issue. – Phil Larose
I would like to compliment DeShawn on his service today. He was timely and did a good job. I was very pleased. – Ms. Garver
I would like to give the upmost kudos to Sammy Denicola. I was very impressed with him, and I would definitely recommend Sammy to anyone that needs A/C work at anytime. He is very knowledgeable, polite and explains everything to the tee. I do not let anyone in my home, however I do not have any problem allowing Sammy to come into my house. Bell Mechanical needs more employees like Sammy. – Patty
Shane and Antonio were here today for repairs. They did an outstanding job, are extremely knowledgeable, professional and the best Bell representative I’ve had so far. – Chris Gray
Thank you so much Carolyn for being so informative and explaining what processes was taken, not everyone is so kind. You made my call to Bell Mechanical worth it. Most companies could care less about explaining anything to you. You represented Bell Mechanical very well and it was nice doing business with you. – Liz Fertitta
Edith, you do an awesome job by the way. I’m always impressed by your promptness and responsiveness. All the other guys agree, you ROCK! – Chris Monroe, Construction Manager, Level Homes
I followed Marty Manbeck from another company when he went to Bell several years ago. Last evening after 5:30 our a/c quit on us and I called Bell Mechanical Services and got a true “angel” on the phone (Barbara). She is WONDERFUL and sent out Luis who diagnosed and fixed our issue in no time. My wife has had 5 bypass surgeries and I have had brain surgery and between Barbara and Luis – we slept “cool” last evening. Then to top it off I received a follow up call from Barbara this morning to be sure everything was handled appropriately – this is something that NEVER happens anymore. When I called back this morning to share my experience I received excellent customer service from Carolyn. I know Bell will be around for a LONG time – they have integrity and hire only the BEST!! – Barry Shook
I would just like to let you know how outstanding your employee Walter Lopez is. He responded to service call at my residence and went above and beyond to assure that all repairs were done correctly. He even took care of some items that were not related to the A/C! I would like everyone to know how professional, respectful, and what an excellent representative Mr. Walter Lopez is for Bell Mechanical Services. – Kristi Tran
Good morning Jeff and Melissa! I just wanted to send you two and Bell Mechanical a message of gratitude. Although my repair had some ups and downs, Bell Mechanical made me and my family whole, which included no hassle with my repair service providers, no hassle with payment to those service providers, and finally, no hassle with the reimbursement to me. I am also thankful for Mr. Keith’s professionalism, and fantastic service with explaining the mess and making the repairs correctly. Mr. Keith is OUTSTANDING! – Taneka Harris, Esquire
Thank you Bell Mechanical, especially Jeff, Melissa, and Mr. Keith! Also, please know that Ms. Mona is outstanding on the phone and I am grateful for her awesomeness as well. She helped me navigate my original order, follow-up, and repairs dramas. I look forward to a continued relationship with Bell Mechanical for my heating and cooling needs!
Juan Posada did an outstanding job getting my A/C fixed. He was extremely knowledgeable and went out of way to assure I was was happy. He also answered all of my questions. – Mary Ishad Boulos
Keith Abrams is a fabulous and wonderful tech. I trust him completely and he always goes above and beyond to assure that everything is working properly and that I understand the repairs. He is a real winner. – Sarah Guerin
Bell Mechanical has great service tech, Freddy Woolridge. He provided great customer service while servicing his A/C. He took the time to answer my questions about the issues with my system and the repairs. I will refer Bell Mechanical to all of my friends in the future. -Phillip Boschetti
Ms. Carolyn is a real winner. She was so kind, helpful and sweet. If more folks answered the phone were as helpful, and soft spoken as her, it would diffuse a lot of callers on the front end. -Bryan
We appreciate the outstanding customer service that Edith provides. Her follow up is impeccable and she always handles situations in an emphatic, caring, and professional manner. -Manuel Builders, Lafayette, Louisiana
Rudy Garza was very polite, courteous, paid attention to detail and did a great job. He is very professional. – Stacey Bixler
On March 23, 2015 Jose Martinez from Bell Mechanical came and fixed a noise that I was having. The serviceman from Bell pointed out what was causing the noise a several options on how to resolve it. Jose was very professional and knowledgeable and represents the company very well. He is to be commended! – Will Lewis
Brandon from Bell Mechanical came out to my house yesterday for an air balance. He was very wonderful, professional and represents Bell Mechanical very well. He went above and beyond to explain everything to me and made sure I understood everything he was doing. He is a Real Winner. -Alan Smith
Brandon is a fantastic employee. He is very professional, knowledgeable and represents Bell Mechanical very well. – Clyde Angelo
Brandon showed exceptional customer service and professionalism while identifying and repairing my system. He went above and beyond what I expected and is an awesome representative of the company. -Ms. Barrow
Keith did a good job & was professional. Explained the problem and the remedy. – Don Hall
As a general contractor, we use Bell Mechanical in all our residential and commercial projects. Today, however, on the hottest day of the year, our personal air condenser in our home stopped working. We called Bell of course, and in less than an hour we had air again! Keith, a.k.a. my “hero”, was professional and friendly but most importantly, we can sleep in a wonderfully cooled home tonight. – Laura Morel
Keith responded to the emergency repairing phone call and fixed the problem. It took about one and a half hours to finish. – David Liu
Our furnace would turn off after running for just a few minutes – never getting the temperature up to where we had the thermostat set. We called our AC/heating guy, and he had an opinion about what the problem might be but because he is not an authorized Trane dealer, he couldn’t order the part. We searched online and found Bell Mechanical. They came promptly that same day and spent a long time trying to diagnose the problem. They tried multiple quick fixes but said most likely a more expensive part would need to be ordered. They were able to get the furnace working correctly that same evening but said they would order the other part and just to call in the next few days to let them know whether or not things were working correctly. The furnace did actually work for a few days, but then it quit again. We called Bell, and they came and replaced the part – no problems since – Becky Thoms
I called Bell for a second opinion when my AC repair person told me I had a bad compressor and the outdoor unit needed replacing. The bill would be in the thousands to replace my AC unit. Bell came and spent 15 minutes reviewing my AC unit, and informed me of a bad fan motor. They replaced the motor, and we’re up and running for $350 including labor. Keith was polite, knowledgeable, and indicated that things would not be as expensive even if he did have to replace everything. He was very sensitive to the costs and was quick to help. – David Day
I was referred to Bell Mechanical LLC by a fellow engineer at my plant. She went out for several bids and Bell won. She is a tough customer was very happy with their price and work. I called the office and spoke with James Bell. We made an appointment for a visit to work up an estimate. James arrived right on time and looked over both of our AC/Furnace units. He gave me a “ball park” estimate on the spot and I had a final estimate with several different options in my email within a couple of days. The prices were good enough that we did not pursue any other bids. We arranged a date for installation and his crew was there right on time. Note that James did not request any payment until the job was completed and cleaned up. The guys finished about when they said they would, cleaned up after themselves and were very professional. James even stopped by to see how the job was going mid afternoon. We are pleased with Mr. Bell and will call him out to replace our other air conditioner/furnace when the government pays me to do it again. I highly recommend Mr. Bell. – John Luther