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From 64 reviews
Desiree Benoit

Great service!! Timely! Very professional and helpful!!

via Google
Diane L

Good service. They were running late for my last appointment, but called to give me an update on when they would be here. I appreciated that because some companies don't give you any updates.

via Google
Tim S

Very responsive and corrected issue with HVAC quickly. The representative who repaired was professional and very courteous

via Google
Paula P

Bell put the system in our house and has maintained it for eight years. Technicians are knowledgeable, on time and are always polite and a pleasure to have in our home.

via Google
Frank C

I have had three service calls performed by Bell Mechanical for my A/C unit. The technicians are professional and courteous. The customer service team is a pleasure to work with.

via Google
David P

I gave four stars because it took two service calls to remedy my AC issues. Both techs were very polite and personable and went straight to their work as soon as I relayed the trouble.

I will call Bell Mechanical again if issues occur. …

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Amy M

Friendly folks, very helpful. Response quickly and answer/solved all my concerns !!

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Bob O

Technician was friendly and well versed in his craft.

via Google
Linda W

Our service person was so professional, and kind in explaining how our system works. He is the BEST!!

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Greg M

They have been very responsive and addressed any issues which have arisen.

via Google
Bradley L

Fast service and friendly staff. The technician was friendly and knowledgeable.

via Google
Randy Y

Marcus provided excellent service and information to assist my decisions. Thanks

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Dwayne G

I would have giving you 5 stars but they had to come out for the same problem the next day. The technician apparently forgot to do something that prevented the AC unit outside from coming on.

via Google
Susan P

I certainly recommend Bell Mechanical Service for HVAC service. I had a great experience with Bell Mechanical. Their A/C technician Joey H is super good. He was not only professional, knowledgable, and was able to diagnose the problem …

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Tonna D

Bell Mechanical is very professional and always on time.

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Charles C

Technician was prompt, very courteous and knowledgeable about the system. Great support.

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Nicole L

Service Technician was very professional and was able to determine what was wrong.....and after being there for a short time we were back cool again!

via Google
Marylin S

The rep Kyle, was very professional and quick and explained the issue he found. He also offered additional services if we need it before our next scheduled appointment.

via Google
Cedric B

They did a great job

via Google
Joseph A

Super fast response and reliable company. They will tell you exactly what you need and not what they want to upsell you. They stand behind their products as well.

via Google
Denise C

Technician was very friendly and curteous

David L

Service rep Marcus was great, very personable, worked quickly and neatly.

via Google
Michael Crumpler

Well, I work here. We offer reliable, skilled, and honest service. Commercial and residential. Whole systems and repair existing systems.

via Google
Leon Donley

great customer technicians very hellpful

via Facebook
Joe Saragusa

Thank you Bell. Great product and customer service!

via Facebook
Kevin Anderson

Excellent company, top notch customer service. I wouldn’t consider any other HVAC company.

via Google
josh garza

Initial diagnostic visit went very well. The technician assigned to my case was swell.

via Google
Stephen Gilchrist

Technicians were prompt, professional, informative and friendly.

via Google
john siracuse

My air conditioner went out on Mothers day weekend. I figured I would leave a voice message on actual Mothers Day, so I can get a call back first thing Monday. A customer service representative actually answered my call on Mothers day, and …

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Utah W

Very efficient and friendly techs.

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Christy C

Very professional and friendly

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Chris Edwards

Carl was great. My fan motor went out but fortunately it was under warranty so I only had to pay for labor. The office at Bell got me worked in the next day and the fan was fixed the next day. Sometimes you hear nightmare stories about …

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Anthony Taylor

Very good service

via Google

My technician was respectful, personable and fixed the problem. Very professional.

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Lon Kaut

Incredible service. Tech's go above and beyond their duties, with customer satisfaction in mind.

via Google
Walkers Lawn

I had a problem with my a/c and Bell Mechanical came out right away and took care or it. I really appreciate the fast service.

via Google
Sharyn Ellis

Bell Mechanical has been a great company to service our air conditioner and heating units. The technician was super courteous, on time and thorough.

via Google
Chris Simmons

Service tech was amazing. Went above and beyond.

via Google
Jacquetta Rivard

Great job by these guys!! They did a great job and weee very timely.

via Facebook
Nick Lund

Great customer. Went above and beyond to make sure we were satisfied.

via Facebook
Lisa Henson

Thank you for doing a good job checking the HVAC system in the house.

via Google
Omar R



Angelica R

The technicians were very nice and helpful. They explained what work was completed. Also, they showed up within the appointment scheduled time.

Bryan Richards

The people that come out solved our problems, were on time, and polite! So glad we found them!

via Google
Christy Hunter

Great service!

via Google
Layne Mullin

Prompt, friendly and knowledgeable. Did the work they came to do and reported back on the condition of our systems. Great job all around.

via Google
Kashif Ahmed

Great customer service – Friendly staff – finds the best solution for you. Courteous and Professional. Highly Recommended.

via Google
Hida P

Great experience!! They were on time and stayed till everything was in perfect working order. This was warranty work being done and it took about 3 hours to complete. They will be our new heat and air company. Thank Bell Mechanical!!!

Randall Von Rosenberg

Technicians were outstanding & very friendly & accommodating. We worked with 3 different techs as we worked through problems identifying the correct coil for our unit. I think it was a product ID problem with the manufacturer and not Bell's…

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Wendell B

Found issue quickly! good job

Thomas Norton

If the service tech, who worked on the Khov warranty items 3 Oct 17, is representative of Bell's staff, I would have hired any of them. Former facilities manager for 20 years.

via Google
David Wilson

I had a small scheduling incident that is not worth detailing as it was handled promptly. Bell Mechanical understands the aspect of

CUSTOMER SERVICE and quickly responded and with a value add for my next preventative service. I would highly…

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via Google
Vic Pepe

reliable and honest...

via Google
Deanna E. Reay Spears

Bought a home thru DSLD Homes. BEL has come out to our home after hours, same day we call when having an issue with our a/c.

They are very nice men, explained the problem an made sure we were good.

via Facebook
A Marie

Good Customer Service

via Google
Joe Bond

Smooth Sailing!

via Google
Alex Barnes

Bell came out to my house and went straight to work. They identified the problem in minutes. Not only was my problem fixed they explained to me what was actually happening. Very professional and courteous. I would recommend them to anyone I…

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Shawn Corkran

We have had unrelated issues with the AC in our home twice over the last year or so. In both instances, Bell promptly responded to our service call and took care of our problems.

I don't know who did the installation of the system, but I …

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Derek Anderson

Fantastic company, Bell is a true partner when it comes to their customer service. They came in and truly listened to my problem with the new home and identified and fixed the technical problems. Scott the owner personally gets involved and…

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via Google
Megan Trahant

Marcus was the repair tech that fixed the AC unit. He took the time to explain everything and cleaned up all mess. Would use again!

via Google
Brook Vicknair

Our air conditioner was fixed in a timely manner and the mechanic we had was very helpful and nice.

via Google
Gregory H

Swift, complete and outstanding performance

Jacqueline S

Very polite and helpful to resolve our issue.

Ann S

Would definitely recommend to friends!

“Your tech provided exemplary service and was a model technician that exceeded expectations. He was knowledgeable, helpful and well-spoken while assisting us.” – Mr. Jacobs

“Everyone has problems with the A/C at one time or another. We ran into a difficult situation traced back to the manufacturing. After talking to the Management of Bell Mechanical, the anguish was diminished. It always depends on the mindset of a company and I found out that this is one company that can be trusted. If you have the right courteous, knowledgeable well run company, ‘problem solved.'” – Don M.

“Tyrone did a great job and was very polite, professional, and punctual. He was also very patient when we had to reschedule our visit because of a last minute conflict in my schedule. I would recommend Mr. Young to anyone who is looking for a person who takes pride in his work and does a great job. Thanks for taking care of our warranty work in a very timely manner.” – Robert Harris

“Aaron really got after his work and even a few punch items not on his work order. Did good work, was very polite and helpful. Just passing on some positive news because we all know we mostly just hear about the negative” – Keith with Townsend Homes

“Bell Mechanical installed the HVAC in our home five years ago and continues to provide superb service. Scheduling an appointment is smooth. Service men are always professional, punctual, and knowledgeable. I highly recommend Bell Mechanical.” – Susan A.

Your technicians were very polite and well mannered, picked up after themselves. We were very pleased with the work. – Randy Lasseigne

Really appreciate the service team on the West side. – Mr. Borden

Hi Scott [Bell]. I can’t thank you enough for all the help you provided with respect to my upstairs a/c unit and your thorough diagnosis. It is abundantly obvious that Bell Mechanical and more importantly, the people who stamp their name on the company letterhead, are highly ethical, professional and upstanding service providers. Something not readily seen in your industry. I know that begins at the top with its people and corporate culture. Your technician José was great. He couldn’t say enough good things about you and your family. By the way, am I ever glad George Mikez told me to give you a call. I will plan on setting up a twice-a-year maintenance agreement with Bell and look forward to an ongoing relationship with you and your company. You just made a customer for life and I will be sure to pass it along to everyone I know. Feel free to share or publish this text with anyone you choose. Once again, thank you Scott for your prompt, honest and professional response to my issue. It is very much appreciated.
Warmest Regards,
Robert Anon

Ethan Davidson was very nice. He was out today for preventive maintenance. – Ms. Maddox

Blake Owens came to my house this morning for a service call. He did a wonderful job and I am very pleased with the service I received. I would also like to thank all of the ladies in the office that I spoke with. They were all very helpful and courteous. –Debbie McIntyre

I would like to express my sincere gratitude and complement the exceptional service I received from DeShawn and Blake on a recent call to my home. They were very thorough, professional, and were excellent representatives for Bell Mechanical. -Mark Carr

I’d like to compliment Jordan on a fantastic job. If y’all were to get rid of this guy, you’d be in bad shape. Jordan was profession, knowledgeable, paid attention to detail, was courteous to us, and did a fantastic job. – Dusty of McLain Homes

Just wanted to say that I had a great service tech and throught he deserved a compliment. Deshawn was very professional and knew exactly what to do and show to do it. I really appreciated him and his work. -John Keyser

Gustavo came yesterday as expected so I really appreciate the sense of urgency on this matter. He was able to solve the issue in minutes, providing very good explanations and reviewing the entire system before leaving my home. I am delighted about your customer service. Have a great day. – Hector Rubio

Clyde was phenomenal and does amazing work! – Samantha Harrison

Tyrone did a great job when he was at my home for service. He was very polite, knowledgeable, profession, and did an outstanding job. Tyrone is a great representative for the company and deserves a raise! -Brent Jolly

Ethan was at my home today and he was just awesome. Bell Mechanical has a real winner with him. He is polite, knowledgeable, nice and very professional young man. -Silvia

Scott Frances did a great job and I wanted to pass the word on. -Jason Doarland

John and Bobby were at my home yesterday and I just wanted to let their supervisors know how absolutely wonderful, polite, understanding, and kind they were. They were fantastic and I’ll be recommending Bell Mechanical to anyone and everyone. -Helen Potter

Tom and Marty were great! Marty was able to figure out immediately what the issue was within 5 minutes – I’m an engineer and I was pulling my hair out trying to figure out what the issue was. That is when I knew that the time had come to call the professionals! Tom was able to get me a price quickly and the issue was fixed immediately. They did a great job.

Clyde is such a great guy, found the problem with is system and now has it running like a champ! -Noel Pietre

Thank you for doing a good repair on my heat pump! Kevin is a fantastic A/C man. Knowledgeable and excellent customer relations. It is greatly appreciated. -Craig Schiro

Ms. Carolyn went well above and beyond anything I had expected. Her professionalism and willingness to research and provide information regarding my warranty took me by surprise, especially in light of the fact that I did not request the information.Her handling of this call truly set Bell Mechanical apart. – Ernest Holmes

Jose was the nicest guy ever. He was very thorough, precise, quick, prompt and just awesome, awesome, awesome and he deserves a compliment. I hope I get him again if there’s ever a next time! – Mrs. Dungey

Jordan came out here to Lafayette and I was very pleased with him. He was very helpful and very thorough with his work. – Mary Barton

Tyrone went to our home on Sunday. He was very polite and had great customer service skills. If we have any future problems we would very much like for Tyrone to be the one to come to our home. – Hunter Patin

Jose went above and beyond to assure that the work performed met his expectations. Jose took his time, explained the process every step of way, was extremely professional, and is an excellent representative for Bell Mechanical Services. – Scott Winn

Over the past six years I have been very disappointed with job performance by others but when Blake came out  he was courteous, professional, and I am VERY happy with the job that Blake did. – Barbara Brian

I had to take a moment to comment on how well things have been going lately. I have noticed a HUGE improvement in the way jobs are getting completed and also communication. I believe Mrs Sharon Myles addition to the Bell team is the reason for this dramatic change in quality. She is very polite and very professional. Very easy to work with and you can tell she cares deeply.Mrs Sharon, keep up the great work and thanks for all you do! -Chris Monroe

Brian Dickson was very professional and took care of our needs immediately. -Edward Lynch

Tyrone was a gentleman and very professional in every way and was doing his best to make sure that she was taken care of due to a leaking coil. -Giovanna Aita

The techs that came out to my house Monday were extremely nice, knowledgeable, and helpful -Kathleen Maddox

Clyde from Bell fixed our HVAC issues. They’re a great company with excellent communication skills !!! – Mike Leveque

The tech they sent Dan was great. Our AC unit upstairs is cooling now despite it being 25 years old. – Katherine Ratliff

I would like to compliment Ms. Carolyn on her excellent customer service skills and follow up.  She is “A#1” in my books and is an AWESOME representative for the company!! – Anonymous

Blake was at my house today and I would like to let Bell Mechanical know what a GREAT job he did. He was very professional, took his time with the call, took his time to answer all of my questions and he made the interaction a positive experience. – Carisa Bergin

Deshaw was wonderful. He has been here before. He was able to get us some A/C going, even though there is stall an issue and he has to come back out. He made it where my guests were comfortable for Christmas. – Jeanne Wagner

Tyrone is a very nice young man. He came in and did what was needed. He was also very quick to resolve the issue. – Phil Larose

I would like to compliment DeShawn on his service today. He was timely and did a good job. I was very pleased. – Ms. Garver

I would like to give the upmost kudos to Sammy Denicola. I was very impressed with him, and I would definitely  recommend Sammy to anyone that needs A/C work at anytime. He is very knowledgeable, polite and explains everything to the tee. I do not let anyone in my home, however I do not have any problem allowing Sammy to come into my house. Bell Mechanical needs more employees like Sammy. – Patty

Shane and Antonio were here today for repairs. They did an outstanding job, are extremely knowledgeable, professional and the best Bell representative I’ve had so far. – Chris Gray

Thank you so much Carolyn for being so informative and explaining what processes was taken, not everyone is so kind. You made my call to Bell Mechanical worth it. Most companies could care less about explaining anything to you. You represented Bell Mechanical very well and it was nice doing business with you. – Liz Fertitta

Edith, you do an awesome job by the way. I’m always impressed by your promptness and responsiveness. All the other guys agree, you ROCK! – Chris Monroe, Construction Manager, Level Homes

I followed Marty Manbeck from another company when he went to Bell several years ago.   Last evening after 5:30 our a/c quit on us and I called Bell Mechanical Services and got a true “angel” on the phone (Barbara).  She is WONDERFUL and sent out Luis who diagnosed and fixed our issue in no time.  My wife has had 5 bypass surgeries and I have had brain surgery and between Barbara and Luis – we slept “cool” last evening.  Then to top it off I received a follow up call from Barbara this morning to be sure everything was handled appropriately – this is something that NEVER happens anymore.  When I called back this morning to share my experience I received excellent customer service from Carolyn.  I know Bell will be around for a LONG time – they have integrity and hire only the BEST!! – Barry Shook

I would just like to let you know how outstanding your employee Walter Lopez is. He responded to service call at my residence and went above and beyond to assure that all repairs were done correctly. He even took care of some items that were not related to the A/C! I would like everyone to know how professional, respectful, and what an excellent representative Mr. Walter Lopez is for Bell Mechanical Services. – Kristi Tran

Good morning Jeff and Melissa! I just wanted to send you two and Bell Mechanical a message of gratitude.  Although my repair had some ups and downs, Bell Mechanical made me and my family whole, which included no hassle with my repair service providers, no hassle with payment to those service providers, and finally, no hassle with the reimbursement to me. I am also thankful for Mr. Keith’s professionalism, and fantastic service with explaining the mess and making the repairs correctly.  Mr. Keith is OUTSTANDING! – Taneka Harris, Esquire

Thank you Bell Mechanical, especially Jeff, Melissa, and Mr. Keith! Also, please know that Ms. Mona is outstanding on the phone and I am grateful for her awesomeness as well.  She helped me navigate my original order, follow-up, and repairs dramas. I look forward to a continued relationship with Bell Mechanical for my heating and cooling needs!

Juan Posada did an outstanding job getting my A/C fixed. He was extremely knowledgeable and went out of way to assure I was was happy. He also answered all of my questions. – Mary Ishad Boulos

Keith Abrams is a fabulous and wonderful tech. I trust him completely and he always goes above and beyond to assure that everything is working properly and that I understand the repairs. He is a real winner. – Sarah Guerin

Bell Mechanical has great service tech, Freddy Woolridge. He provided great customer service while servicing his A/C. He took the time to answer my questions about the issues with my system and the repairs. I will refer Bell Mechanical to all of my friends in the future. -Phillip Boschetti

Ms. Carolyn is a real winner. She was so kind, helpful and sweet. If more folks answered the phone were as helpful, and soft spoken as her, it would diffuse a lot of callers on the front end. -Bryan

We appreciate the outstanding customer service that Edith provides. Her follow up is impeccable and she always handles situations in an emphatic, caring, and professional manner. -Manuel Builders, Lafayette, Louisiana

Rudy Garza was very polite, courteous, paid attention to detail and did a great job. He is very professional. – Stacey Bixler

On March 23, 2015 Jose Martinez from Bell Mechanical came and fixed a noise that I was having. The serviceman from Bell pointed out what was causing the noise a several options on how to resolve it. Jose was very professional and knowledgeable and represents the company very well. He is to be commended! – Will Lewis

Brandon from Bell Mechanical came out to my house yesterday for an air balance. He was very wonderful, professional and represents Bell Mechanical very well. He went above and beyond to explain everything to me and made sure I understood everything he was doing. He is a Real Winner. -Alan Smith

Brandon is a fantastic employee. He is very professional, knowledgeable and represents Bell Mechanical very well. – Clyde Angelo

Brandon showed exceptional customer service and professionalism while identifying and repairing my system. He went above and beyond what I expected and is an awesome representative of the company. -Ms. Barrow

Keith did a good job & was professional. Explained the problem and the remedy. – Don Hall

As a general contractor, we use Bell Mechanical in all our residential and commercial projects. Today, however, on the hottest day of the year, our personal air condenser in our home stopped working. We called Bell of course, and in less than an hour we had air again! Keith, a.k.a. my “hero”, was professional and friendly but most importantly, we can sleep in a wonderfully cooled home tonight. – Laura Morel

Keith responded to the emergency repairing phone call and fixed the problem. It took about one and a half hours to finish. – David Liu

Our furnace would turn off after running for just a few minutes – never getting the temperature up to where we had the thermostat set. We called our AC/heating guy, and he had an opinion about what the problem might be but because he is not an authorized Trane dealer, he couldn’t order the part. We searched online and found Bell Mechanical. They came promptly that same day and spent a long time trying to diagnose the problem. They tried multiple quick fixes but said most likely a more expensive part would need to be ordered. They were able to get the furnace working correctly that same evening but said they would order the other part and just to call in the next few days to let them know whether or not things were working correctly. The furnace did actually work for a few days, but then it quit again. We called Bell, and they came and replaced the part – no problems since – Becky Thoms

I called Bell for a second opinion when my AC repair person told me I had a bad compressor and the outdoor unit needed replacing. The bill would be in the thousands to replace my AC unit. Bell came and spent 15 minutes reviewing my AC unit, and informed me of a bad fan motor. They replaced the motor, and we’re up and running for $350 including labor. Keith was polite, knowledgeable, and indicated that things would not be as expensive even if he did have to replace everything. He was very sensitive to the costs and was quick to help. – David Day

I was referred to Bell Mechanical LLC by a fellow engineer at my plant. She went out for several bids and Bell won. She is a tough customer was very happy with their price and work. I called the office and spoke with James Bell. We made an appointment for a visit to work up an estimate. James arrived right on time and looked over both of our AC/Furnace units. He gave me a “ball park” estimate on the spot and I had a final estimate with several different options in my email within a couple of days. The prices were good enough that we did not pursue any other bids. We arranged a date for installation and his crew was there right on time. Note that James did not request any payment until the job was completed and cleaned up. The guys finished about when they said they would, cleaned up after themselves and were very professional. James even stopped by to see how the job was going mid afternoon. We are pleased with Mr. Bell and will call him out to replace our other air conditioner/furnace when the government pays me to do it again. I highly recommend Mr. Bell. – John Luther